Kairos Funded: Privacy Policy

Last updated: November 11, 2026

This policy explains how Kairos Funded LLC, a Florida limited liability company, 7901 4th St N, #32748, St Petersburg, FL 33702, United States ("Kairos Funded," "we," "us") collects, uses and shares personal information. Kairos Funded offers simulated futures trading evaluations and funded accounts. All of those accounts are simulated; we do not hold customer funds and we are not a broker.

1. What we collect

• Account data: name, email, phone, country/state, date of birth, login credentials.
• Identity (KYC) data: government ID, selfie or liveness check, proof of address and tax forms (e.g. W-9/W-8BEN). These are collected by our payout partner and its identity-verification provider when you request a payout. Kairos Funded never stores Social Security numbers.
• Payment data: purchase records. Card and other payment details are handled by our payment processors and are not stored by us. Payout details (bank, wallet or processor account) are collected through our payout processors.
• Bank-account data: when you add a US bank account for payouts, you may link it through a bank-connection service or enter the details yourself. If you link it, that service collects your bank login, which we never receive, and provides us with the account and routing numbers and the account-holder name so we can confirm the account is yours and that the name matches your Kairos profile. We store payout-destination details encrypted and show only the last four digits in your dashboard. Payouts are sent through our payout processor, not through the bank-connection service.
• Trading data: simulated trades, orders, balances and rule events from Rithmic, Tickblaze, Volumetrica and Black Arrow.
• Device and usage data: IP address, approximate location, device and browser data (such as browser type and version, operating system, screen and language settings, and device identifiers), cookies and analytics. We log this data when you sign in, place an order, accept our terms or request a payout, and use it to prevent fraud and to enforce location and multi-account rules.
• Session-recording data: how you interact with our website and dashboard, such as pages viewed, clicks, scrolling and form interactions. Form inputs, passwords and payment details are masked and not recorded.
• Communications: support tickets, emails, in-product support chat and Discord interactions with our staff.
• Affiliate data: referral codes and attribution.

2. How we use it

We use this information to provide and operate the Services; to verify identity and eligibility; to verify ownership of bank accounts you add for payouts; to process purchases and payouts; to enforce our rules and prevent fraud (including VPN, multi-account and copy-trading detection); to provide support; to send service messages and, with consent where required, marketing; to meet legal, tax and accounting duties; and to improve our products.

3. How we share it

We share information with: service providers that host and operate trading accounts and platforms; other service providers (hosting, analytics, transactional email, KYC, payment and payout processors); trading platform and data providers; affiliates, who receive only the attribution details needed to pay commissions; professional advisers; authorities, where the law or a valid request requires it, or to prevent fraud; and a buyer or successor if the business is sold or merged. We do not sell personal information.

These providers include Cloudflare (hosting, CDN and security), Google reCAPTCHA (bot protection), SEON (fraud prevention), Intercom (support chat), a transactional email provider, identity-verification providers for KYC, payment and payout processors, and bank-connection services used to verify a bank account you choose to link.

We may publish leaderboards, payout certificates or results using your first name or initials.

4. Cookies

We use the following cookies and similar technologies:

• Strictly necessary: used for sign-in, checkout, security and fraud prevention, and to operate the Services. This includes Cloudflare (hosting, CDN and security), Google reCAPTCHA (bot protection), SEON (fraud prevention, including device fingerprinting), our payment processors at checkout, and Intercom support chat for signed-in traders in the dashboard. These cannot be switched off.
• Functional: Intercom support chat on public pages of the site, used only with your consent.
• Analytics: PostHog product analytics, including session recording, Microsoft Clarity, and Google Analytics, used only with your consent, to understand how the Services are used and to improve them.
• Affiliate tracking: a Post Affiliate Pro cookie that records which partner referred you. It lasts 45 days and is used only with your consent.
• Advertising and marketing: Meta and X advertising pixels, and the Trustpilot review widget, used only with your consent, to measure and show ads and collect reviews.

We use Intercom to provide in-product support chat. For signed-in traders in the dashboard, Intercom is part of providing support and loads as a necessary service. On public pages, Intercom loads only if you consent to Functional cookies.

You can manage cookies through your browser settings or our cookie banner, which lets you accept or decline non-essential cookies (Functional, Analytics and Marketing). Where a Cookie settings link is shown, it reopens the banner.

5. Retention

We keep personal information only for as long as we need it for the purposes in this policy, or as the law requires:

• Account, transaction, KYC, fraud-prevention, payout and bank-verification records; trading data; support and communications (tickets, chat, email and Discord); and affiliate records needed to pay commissions: for as long as your account is active, and for 5 years after it closes, to meet anti-money-laundering, tax and accounting duties and to defend against chargebacks and disputes. The 45-day affiliate cookie is only a tracking cookie. Records we need to pay commissions follow this five-year period, not the cookie’s 45-day life.
• Marketing data: deleted when you unsubscribe, or after 2 years without any activity from you.
• Analytics data and session recordings: kept for no longer than 12 months.

When the retention period ends, we delete or anonymize the data so it can no longer reasonably identify you. We may keep it longer where the law requires, or where it is needed for an ongoing dispute, investigation, or a tax or regulatory duty. Closing or deleting your account does not erase records we must keep for those five-year periods.

We do not receive or store your bank login credentials, and we do not keep ongoing bank-connection access tokens. After we verify a bank account you add for payouts, we keep only the encrypted account and routing numbers and the account-holder name used for the match, together with the payout records. We delete or make those values unreadable with those records at the end of the five-year period.

We review these retention periods at least once a year.

6. Security

We use reasonable administrative, technical and physical safeguards. No system is perfectly secure.

7. Your rights

Depending on where you live (e.g. California, Virginia, Colorado or the EU/UK, if they are served), you may be able to access, correct, delete or port your data, or opt out of marketing or targeted advertising. To request access to, correction of or deletion of your data, contact [email protected]. We will verify your identity first.

We may limit a request where the law requires us to keep the data, or where we need it to prevent fraud, complete a transaction or resolve a dispute. When that reason no longer applies, we delete or anonymize the data as described in Section 5. If we close an account because of fraud, abuse or a security incident, we may keep limited information needed to prevent a new account from being opened.

8. Children

The Services are not for anyone under 18, and we do not knowingly collect data from them.

9. International transfers

We process data in the United States. If you access the Services from another country, your data will be transferred to the US.

10. Changes and contact

We will post updates here with a new date. Contact: Kairos Funded LLC, 7901 4th St N, #32748, St Petersburg, FL 33702, US · [email protected]